FAQ

  • HOW DO I KNOW IF TRACKER IS RIGHT FOR US?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • CAN I HAVE A DEMO TO SEE TRACKER IN ACTION?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • IS TRACKER ONLY FOR GARMENT DECORATION BUSINESSES?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • WHAT SIZE / TYPE OF BUSINESSES USE TRACKER?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • HOW MUCH IS TRACKER?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • DO I HAVE TO PAY FOR SCOPING?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • HOW LONG DOES IT TAKE TO IMPLEMENT TRACKER?

    Depending on the complexity of the setup, it can be anything from 6 weeks to 12-18 months. Very big projects with multiple integrations (e.g. ERPs) will take longer than a smaller business with just website/accounts integration.

  • DO I NEED ANYTHING SPECIAL TO BE ABLE TO USE TRACKER?

    Once setup, you can use Tracker anywhere you have an internet connection, via a modern web browser.

  • CAN I SEE / TALK TO SOMEONE ALREADY USING TRACKER?

    As part of the discovery/onboarding process, we can arrange this for you.

  • IS TRACKER AVAILABLE GLOBALLY OR JUST IN THE UK?

    We have customers in UK/Europe and USA, but the system can be accessed from any internet connection. Currently we only offer the interface in English, however.

  • HOW IS TRAINING / ONBOARDING MANAGED?

    This will be agreed as part of the implementation process, and can be online / face to face, or a ‘train the trainer’ approach. Most onboarding is a mixture of online and in-person, depending on your location and the nature of the project.

  • ARE THERE HIDDEN COSTS ONCE I HAVE TRACKER?

    All costs will be clear on your project agreement and licensing agreement. Nobody likes those sorts of surprises!