Building Your Solution
Working Together
Phase 1: Scope
This is the starting point. Once you’ve had a demo of Tracker, we work with you to scope and build a solution to get you up and running. All businesses are unique - while also sharing common challenges.
It is important for us - and you - to really consider the best approach (usually the process of getting your base product and it’s decoration) and how this will connect across other areas of your business (for example your accounting software, warehouse management etc).
The benefit of this phase is to truly look at how your business is running, where the gaps and opportunities lie and how to maximise the implementation of Tracker and any required integrations.
Phase 2: Design and Implementation
Once there is a good understanding for you of how Tracker will support your business, and we have a good grasp of your needs and wants, we can architect the best approach and design for you. As with Phase 1, there are often “a-ha!” moments for you during this process as you really start to question and discover how you want things to be in a ‘new world’. The design process also takes into account how you are currently running your business and what will be important during the testing and go-live.
Phase 3: Development
Once Tracker is initially embedded into the business and providing clarity and control, it’s very common for our clients to have further development requirements. We can work with you to scope and add either ‘out of the box’ or bespoke solutions as you enjoy the wide range of efficiencies and improvements.
Phase 4: License
Once you have Tracker, you move from the initial scoping phase to a license. This includes Support
We understand that many businesses have a desire to have access to ongoing support for reassurance. We believe that support is so important that it is included within your monthly license as standard.